Hub · Blog

19

Jun

The biggest feature of Apple Pay no one’s talking about

Since the announcement of Apple Pay‘s inevitable expansion to the UK, many commentators has been speculating the impact it will have on in-store retail. Will consumers and merchants jump quickly on-board with the service? Will it really make paying for goods and services easier at a physical location?

What we haven’t talked enough about is the impact it will have on paying for goods and services within an app. Think about it, the next time you want to splurge on a nice sofa for your living room, you can simply use Apple Pay to complete checkout in just 1 step. No more account setup. No more lengthy forms for billing and shipping information. No more time to abandon a purchase before checkout is complete.

This article in UK’s Business Insider explores why being able to pay for goods and services in-app with one touch is truly where Apple Pay shines.

The biggest feature of Apple Pay could be something no one’s talking about

by OSCAR WILLIAMS-GRUT

(Original article here.)

Apple Pay is finally coming to the UK in July, allowing people to pay at places including Starbucks and Boots by tapping their iPhone on a card reader.

ApplePay_UK

But that isn’t what has people who are working with the company on Apple Pay really excited.

What they are excited about is the forgotten other feature of Apple Pay: in-app purchases.

As well as allowing people to pay for things in brick-and-mortar stores with their phones, Apple Pay lets people buy things on mobile and the web with the click of just one button.

Sign up to Apple Pay on your iPhone or iPad and input your card details, then go to any website or app that supports Apple Pay, click the button, and you’ve made a purchase. Apple knows whom to charge because of the particular iPhone used. Card details are tied to the Apple device, much the same way card numbers are linked to iTunes and App Store accounts.

John Collison, one of the cofounders of $3.5 billion (£2.25 billion) payment processing startup Stripe, says this feature, not the contactless mobile payments, is getting businesses most excited.

In his speech at MoneyConf in Belfast this week he said: “We do mostly the in-app [Apple Pay] and we’re seeing a lot of growth. In the US there are a lot of apps we see where Apple Pay is the priority for them. They’re getting a significant chunk, not a majority yet, of their transactions from there.”

John Lunn, senior global director for the mobile-payment company Braintree, which was bought by Paypal for $800 million (£512.18 million) in 2013, also thinks Apple Pay’s in-app element is the most exciting thing about it.

He told Business Insider at MoneyConf: “Everybody’s talking about the in-store stuff, but actually when you look at the presentation when they launched it, the merchants that were sitting behind Tim Cook were online.”

Uber, Groupon, Eventbrite, Houzz, Airbnb, Hotel Tonight, Instacart, and OpenTable were all featured in the Apple slide. All operate online-only.

Lunn says: “There’s possibly more traction online. You see big companies that are using Apple Pay online now. But the headlines are coming from in-store because it’s such a new experience.”

The reason retailers and industry figures are getting so excited about Apple Pay on mobile is because mobile commerce — people actually buying things on their smartphone — is terrible right now.

Collison said in his speech: “Mobile conversion sucks. You see the problem in the divergence between where people are spending their time online and where people are spending their money. People spend their time on their phones and in a few apps like Pinterest and Twitter. But you can’t buy things where you spend the majority of your time.”

Apple Pay could change that by taking the hassle out of buying on your mobile. Rather than having to type out your address and card details on a tiny phone screen, you just click the Apple Pay button and you’re done.

Buying everything from clothes to power drills on your mobile could become as easy as ordering an Uber. And every retailer wants to be the next Uber — that’s the real reason companies are getting on board with Apple Pay.

 


About Judopay · Judopay simplifies in-app payments, enable frictionless checkouts and intelligently prevents fraud for leading companies globally. Our payments and mobile experts help guide businesses and their development partners to create best in class apps to make paying faster, easier and more secure. Founded by serial financial technology entrepreneurs in 2012, Judopay is backed by leading venture investors and supported by banking and card scheme partners to offer in-app payments that are simple, frictionless and protected.

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m-com snapshots

109%

increase in digital sales after Apple Pay integrated. Staples, 2015


100%

of digital commerce growth now comes from mobile channels

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